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Showing posts with label Uber. Show all posts
Showing posts with label Uber. Show all posts

Saturday, August 22, 2026

AUTOMATED GRACE

by Eric Goldfarb



The Dutch Data Protection Authority has fined Uber €825 million ($966 ‌million) for deactivating driver accounts through automated systems without adequately informing them... Uber temporarily suspended accounts of some drivers who ​were suspected of fraud, including ​when its systems concluded drivers ⁠had taken unnecessary detours to inflate fares or accepted trips without intending to complete them. Uber said such suspensions were usually brief, and it did not permanently deactivate such accounts without human review. Drivers with low ​customer ratings were sometimes permanently deactivated by computer, the Dutch agency said. Uber disputed that, saying ​it had never ⁠automated permanent deactivation decisions. —ReutersAugust 21, 2026


At midnight, the app unspools his name.

Not fired. Drawn out like a thread,
a street erased
from the map that once contained him.

By dawn, he presses thumb to glass,
the small biometric oath: I am here.

The screen takes the print,
considers,
stays mute.

Yesterday had numbers:
six rides,
a four point nine,
a daughter’s braces due Thursday.

Today he is a flaw in the math,
a judgment reached
where he cannot enter.

Perhaps a detour.
Perhaps a rating.
Perhaps the drunk who called him brother
until the fare clicked over.

He appeals to a shape on the display.

The shape thanks him for his patience.

This is how we vanish now.
No foreman at the factory gate.
No manager required to meet the eye.
Only the calm blue wash
of automated grace.

Your account has been deactivated.

Across the ocean, a regulator
assigns the silence a price:
eight hundred twenty five million euros,
enough zeroes to impersonate remorse.

It changes nothing on the night shift.

In a parked sedan,
another man lifts his face to the glass,
waiting for the light
to know his jaw, his eyes.

I am here, he tells the dark.

Deep in the circuit,
something without a pulse
decides whether he is telling the truth.


Eric Goldfarb’s work has appeared in Rattle, Hippocampus Magazine, ONE ART, Sky Island Journal, Third Wednesday, Panorama: The Journal of Travel, Place, and Nature, The New Verse News, and others. He lives with his wife in Atlanta, Georgia.

Thursday, December 26, 2019

UBER UNSAFE

by Susan Vespoli


"Uber's Approach to Safety"


Uber said on Thursday that it had reports of 3,045 sexual assaults during its rides in the United States in 2018, with nine people murdered and 58 killed in crashes, in its first study detailing unsafe incidents on the ride-hailing platform. —The New York Times, December 5, 2019


Atop Uber’s report
about 3,045 sexual assaults
by its drivers is a photo of two
                        beautiful women
customers, one
                        clad in a sleeveless
dress, bare legs, the other in tight
                        denim jeans, bare midriff. Of course, Uber-
employed drivers would be
                        enticed to rape
female riders, to
                        fuck or fondle them if they
get into cars wearing revealing
                        get-ups like that. Spoiler alert:
hip-app swipe of Uber equals the
                        hazards of hitchhiking. But,
it’s just a fraction of 1.3 billion rides
                        in 2018, company spokesmen
jaw their jargon of
                        justification.
Kind of ironic,
                        keen of Uber’s
legal team to
                        let this disclosure drop
mid-impeachment
                        media mayhem when
news watchers would be focused on
                        notorious nuggets
other than the apparently now common
                        occurrence of
passengers assaulted by
                        predators who supposedly passed
quasi-background checks, drivers who
                        quietly waited behind wheels
ready for
ride-hailers who
trusted a company
                        to take them
somewhere
                        safely. 3,045 in one year
unwittingly became
                        Uber’s
victims of lack of
                        vigilance.
“What it says is that Uber is a reflection of the society it serves,” is Tony
                        West’s (Uber’s chief legal officer) way to
(e)xcuse,
                        explain away, exonerate, shrug
your concerns off,
                        “yes, but” your fears, your outrage at their
zest for profit, their lack of
zealous background checks in the first place


Susan Vespoli is a poet/writer who splits her time between Arizona and Washington state and who will no longer use Uber as part of her transport equation. Her work has been published in spots such as Rattle, Mom Egg Review, Nasty Women Poets, TheNewVerse.News, and Nailed Magazine.

Wednesday, June 06, 2018

THE SORRY STATE WE'RE IN

by Julie Steiner




Apologies this week abounded.
Coffeehouses said, “We’re grounded!”
Starbucks got de-albatrossed.
(Astronomical, the cost.)

Apologies were everyplace
while Facebook went on saving face.
That launched a thousand ads. (Relation-
ships were shown. And desperation.)

Apologies came thick and fast:
“That reckless stage of ours is past.
We’ve reined it in,” proclaimed Wells Fargo;
Disney let a lowered Barr go.

Apologies were this week’s style.
Uber overcame denial.
Since perverts squeezed their bottom line,
they're preaching, "To forgive’s divine."

Apologies, though très en vogue,
are clothes one emperor-slash-rogue
won’t deign to don. He shuns contrition:
bare-faced lies draw less suspicion.


Julie Steiner gets snarky in San Diego.